An Article from the Business Article Archives

Buzz Marketing: Marketing to non-marketable customer

by Arvind Kumar

In today market scenario, people are tending toward ‘No Brand’. To them it is not the brand what matter, but the experience with the product is most sought after why the buy and how branding of your product could be done with these ‘No Brand’ generation is most challenging question in face of today marketer. Here are some of guerilla marketing tactics and strategy discussed by author.

Buzz marketing, also known as ‘word-of-mouth marketing’ ‘guerilla marketing’ or ‘stealth marketing’ is an art of human kind to involve the trendsetters in any community to carry the brand’s message, thus creating an interest in, and a demand for, the brand with no overt advertising.

Nirmalya Kumar, professor of marketing, director of center for marketing and co-director of A.V. Birla India at London Business School.When Dietrich Mateschitz formulated the drink “Red Bull” in 1987 for Australian market, bars initially refused to stock it, seeing it as more of a medicinal drink than a mixer. However snowboarders and clubbers soon recognized. The boost it gave them. They started to bring it with them to non – alcohol bars and pubs.

Red Bull has mastered the buzz marketing. In the 8 sales area in US, the representative scouts for the hot spot. They distributed their branded refrigerator and some goodies to the bars and clubs. If other conventional establishments ask for Red Bull, they refuse them to retain the credibility and uniqueness of their community and clubbers. To connect this community, Red Bull use to organize a two – week annual music festival. Red Bull first marketing technique was to distribute and target the teenagers and college goers. They went where these guys goes. Then Red Bull went around the cities full of Red Bull cars and distributed the drinks to anybody who need energy- Free, the construction workers, Athletes all.

Coke and Pepsi recognized a new segmentation of their market and tried to capture it with big marketing budget. They created energy drinks. But after millions of write off they are distance number 3 and 4. Red Bull is still the king of energy drink with 65% of market and that is with the fraction of their spending.

Five years back on internet, Google started it operation in the dorm of two Stanford guys (You do not need to know there name, I guess) they created a system for search and marketed it on net with minimal of advertising. End result, after 3 years they become numro uno no in search – marketing in the presence of heavy spenders like Yahoo, overture etc That the power of Buzz marketing. Gone are the days when you write a Cheque for your ad agency and agency will do the marketing. According to Philip Kotler, advertising is a lazy way of marketing and branding. You outsource almost everything, even your brand’s undergarments. Traditional marketer thinks that job is over. But buzz marketing is an engaging art of marketing. It is a hard way to market a product and services. Most of marketers do not like it. Because they like their comfortable air-condition rooms.

But in real world, you can’t close your eyes and think that your competitor will take pity on you. They are here to eliminate you. Buzz marketing is not a passé’ anymore. It is here and happening.

CEOs, be aware, if your people are saying they need different budget for branding, marketing and sales. Think again, someone is not ready to move his butts.

ABOUT THE AUTHOR
Arvind Kumar is an Electrical Engineer from a premier Institute, Indian Institute of Technology, Delhi, India. He has 3 years experince in marketing business consulting services and marketing services. He is founder and CEO of www.nuttymarketer.com

Additional Information

Identifying Creating and Using Your USP

At Your Service The Ten Commandments of Great Customer Service

5 Key Ingredients of Business Success

Do you have a picture of YOUR customer

Book Summary The 18 Immutable Laws of Corporate Reputation

 

Welcome to our Business Article Library! Updated daily so come back often for an ever-growing wealth of ideas to support your business success. And if you don’t already have the Ultimate Voice Mail service working day and night to vastly enhance your life, check it out right here.
"Follow Me" is a fancy word for call forwarding.
UntimateVoicemail.com has the most flexible virtual office for business and the most value for your money.
This toll free voicemail messaging service makes small businesses look big.
You'll wonder how you've lived without WebLink: the unified messaging virtual office service that delivers all your fax and voice messages right to your PC.
Get the toll free virtual assistant that gives you the most for your money right here.

What our users say...

"Thank you for proving that some companies still do live up to their promises..."
--Di Dial, GA

"...the system has helped increase our business volume and revolutionized how we approach Customer Support and sales efficiency..."
--George Ama III, Provo UT

"...we can work anywhere in the world and still get calls and manage our voice mail."
--Stephane D., Ontario Canada

more

BBB Online

 

 
 

UltimateVoicemail represents FreedomVOICE Systems:
Leaders in high quality, low cost virtual voicemail solutions
and knock-your-sox-off personal customer service since 1996.
© UltimateVoicemail.com 2007
Copy by Miller Direct | Site Design by bNitro.com
Terms / Privacy Information